Frequently Asked Questions

As a fully qualified and professionally accredited counsellor, I combine evidence-based therapeutic approaches with a compassionate, patient, and non-judgemental style. I hold accreditation with the National Counselling and Psychotherapy Society (NCPS) and have extensive training in counselling theories and techniques, which I tailor to each client’s unique needs. My effectiveness comes from creating a safe, supportive space where clients feel heard and understood, while also gently challenging unhelpful patterns to promote growth and positive change. I am committed to helping clients achieve their personal goals, build resilience, and navigate life’s challenges with greater self-awareness and confidence.

Yes, I offer a free 20-minute video consultation to talk about your needs and how we might work together. Please note this initial consultation is not a therapy session. To arrange one, please use the Free Consultation page or email hi@flowdown.co.uk.

I’m a fully qualified counsellor and a Professionally Accredited Member of the National Counselling and Psychotherapy Society (PNCPS Acc., membership number NCS21-02033), working in line with their ethical framework. I hold a Level 4 Diploma in Counselling and Therapeutic Practice and am currently furthering my expertise through an MSc in Psychology of Mental Health and Wellbeing. I’ve completed all parts of the standard EMDR Europe Accredited Training and am a member of the EMDR Association UK. I’m also a CPCAB Approved Counselling Tutor, and I hold full professional indemnity insurance and a current enhanced DBS check. Alongside my core counselling training, I have completed additional qualifications in: Life Purpose Coaching Positive Psychology Grief and Bereavement Support Mentoring Practice These qualifications allow me to work in an integrative, flexible way, drawing from a range of approaches to best support each client’s individual needs and goals.

In our first session, I’ll first check if you have any questions about the ‘shared agreement’ you’ve already reviewed and signed. From your assessment, I have an understanding of what you’d like to gain from therapy, so I’ll start by inviting you to share how you’d like to use our session today to best support you.

Counselling can be beneficial for anyone experiencing emotional, behavioural, or relationship difficulties and seeking to improve their overall mental health and wellbeing. Clients come to Flow Down when they want a safe space to talk openly, make sense of their experiences, and move toward meaningful change. My work is always centred around the needs of the client. I believe that the depth and quality of our therapeutic relationship plays a crucial role in achieving positive outcomes. The more trust we build, the more transformative the process can be. The space I work from is warm, welcoming, and safe, designed to help clients feel at ease. Whether in-person or online, I aim to create an environment where you feel supported, respected, and truly listened to.